About Me

The next level of interaction

As AI (Artificial Intelligence) takes on the primary role of interacting with both your customers and employees, it must be considered a core competency demanding of Management level investment and strategy for your company. Much more than just another technology tool to help increase efficiency or generate value, AI is no longer about how your company does things – it’s who you are.

It’s my personal drive to manage a successful transformation of your organization.

Customer centric approach

Blending new areas of involvement within brands, as well as constantly evolving technologies and platforms with which to engage with consumers, has meant an increasing amount of complexity in defining the role and necessary skills. Marketers and Sales need to consider in delivering a differentiated and personalised experience is to think beyond the scope of customer channels and instead think in terms of ‘environments’.